The American Society for Quality (ASQ), formerly the American Society for Quality Control (ASQC), is a knowledge-based global community of quality professionals, with nearly 80,000 members dedicated to promoting and advancing quality tools, principles, and practices in their workplaces and communities.
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History
ASQC was established on February 16, 1946 by 253 members in Milwaukee, Wisconsin, with George D. Edwards as its first president. The organization was first created as a way for quality experts and manufacturers to sustain quality-improvement techniques used during World War II.
In 1948, ASQC's Code of Ethics establishes standards for members to conduct their activities and business.
In 1997, the members of the organization voted to change its name from "American Society for Quality Control" to "American Society for Quality".
Today, ASQ is a global organization with members in more than 130 countries. ASQ operates regional centers in North Asia, South Asia, Latin America, the Middle East/Africa and has established strategic alliances with 28 organizations through the World Partners® Program in countries like Brazil, Canada, and the United Arab Emirates to promote ASQ products and training.
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Quality
ASQ provides its members with certification, training, publications, conferences, and other services. Internationally, ASQ has formed relationships with nonprofit organizations that have comparable missions and principles, forming collaborative efforts to meet the quality needs of companies, individuals, and organizations. ASQ is a founding partner of the American Customer Satisfaction Index (ACSI), a quarterly economic indicator.
Since 1989, ASQ has administered the annual Malcolm Baldrige National Quality Award. The ASQ also gives the Dorian Shainin Medal, which is awarded annually for the "Development and Application of Creative or Unique Statistical Approaches in the Solving of Problems Relative to the Quality of Product or Service".
Certifications
ASQ offers 18 professional certifications relating to various aspects of the quality profession. Exams are given nationally and, to a limited degree, worldwide several times annually. The body of knowledge for each certification is maintained through peer review every few years on a rotating schedule.
In 1968, the first ASQ certification was offered.
In 2016, ASQ's certification exam delivery method changed from paper to computer based testing at Prometric nationwide testing facilities.
All certifications listed are from this reference unless noted.
In a 2008 press release for the 40th anniversary of ASQ's certifications, the three most popular were the engineer (CQE), followed closely by the auditor (CQA) and the Six Sigma Black Belt (CSSBB).
Publications
ASQ publishes a range of magazines and journals:
- Quality Progress, ASQ's flagship publication which appears monthly for more than 50 years. Each publication features in-depth articles describing the application of innovative methods and timely information about quality principles, tools, and techniques. The Quality Progress editorial staff strives to clearly present such material to readers, to stimulate discussion on what does and does not work, and provide the means by which individuals, organizations, and society can improve. Topics include knowledge management, process improvement, and organizational behavior. Full text access is available online from 1995-present to ASQ members and subscribers.
Quarterly:
- Journal for Quality and Participation, ASQ's peer-reviewed journal which appears four times per year in January, April, July, and October. Each publication features articles related to the education market and are focused on the people side of quality, particularly employee involvement, facilitation, and teams. Full text access is available online from 1987-present.
- Journal of Quality Technology, ASQ's peer-reviewed journal which appears four times per year. Each publication features articles and papers that emphasize the practical applicability of new statistical techniques on design of experiments, process monitoring, reliability, and applied statistics. Papers present new methods, case study examples, comparisons of existing methods, and reviews of the literature on topics of current interest. Full text is available online from 1969-present to ASQ members and subscribers.
- Quality Engineering (Co-published with Taylor & Francis), ASQ's peer-reviewed journal which appears four times per year. It's written for professionals in all engineering and management fields interested in quality improvement focusing on comprehensive quality science applications throughout the entire economy and society. Each publication features articles on the latest thinking on quality control and quality assurance management, related physical technology, associated statistical tools, standards information, and more. Full text is available online from 1988-present.
- Quality Management Journal, ASQ's peer-reviewed journal which appears four times per year. It is considered is the first journal to link the efforts of academic researchers and quality management practitioners. Each publication aims to link the efforts of academic researchers and quality management practitioners by publishing significant research relevant to quality management practice and provide a forum for discussion of such research by academics and practitioners. Full text is available online from 1993-present to ASQ members and subscribers.
- Six Sigma Forum Magazine, ASQ's Six Sigma magazine which appears four times per year in February, May, August, and November. It's considered the first publication that addresses the specific needs of Six Sigma professions. Each publication features articles that provides a holistic view of Six Sigma, from the basics to the boardroom, by addressing the various professional development needs of Six Sigma Executives, Champions, Master Black Belts, Black Belts, Green Belts, and Yellow Belts. Full text access is available online from 2001-present.
- Software Quality Professional, ASQ's peer-reviewed journal which appears four times per year in December, March, June, and September. Each publication features articles that focus on applying quality principles to the development and use of software and software-based systems. It publishes case studies, experience-based reports, and state-of-the-art reviews to provide practitioners with an understanding of those software quality practices that have proven effective in a wide range of industries, applications, and organizational settings. Full text is available online from 1998-present.
- Technometrics (Co-published with the American Statistical Association), ASQ's statistics journal which appears four times per year. Each publication features articles that contribute to the development and use of statistical methods in the physical, chemical, and engineering sciences as well as information sciences and technology. It features papers that describe new statistical techniques; illustrate innovative applications of known statistical methods; or review methods, issues, or philosophy in a particular area of statistics or science. Full text is available online from 1959-present.
Division and Forum Publications:
- Quality Approaches in Higher Education
- Quality Management Forum
- Primers on Human Development and Leadership
Conferences
ASQ hosts a number of quality events and annual conferences worldwide:
- World Conference on Quality and Improvement
- Lean and Six Sigma Conference
- Quality 4.0 Summit
- Collaboration on Quality in the Space and Defense Industries
- Inspection Division Conference
- Latin America Conference on Quality, Improvement and Development
- MEA Regional Quality Conference
- European Quality Conference
- Quality Education Conference
See also
- European Foundation for Quality Management (EFQM)
- Total Quality Management (TQM)
- Technometrics
References
External links
- Official website, ASQ
- Official website, ASQ Latin America
- Official website, ASQ South Asia
- Official website, ASQ North Asia
- Official website, ASQ MEA
- Official website, Malcolm Baldrige National Quality Program
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